The terms and Conditions of the Online Store Rosalis Bernardino Santos, Lda.

  1. The scope and subject matter of the General terms and Conditions of the Shop 

The present General terms and Conditions are intended, in the form of a purchase order, and the rest of the items referred to in them, set the terms and conditions which shall govern the provision of the Service, and in-Store, Online, the Story Up to the Rosalis Bernardino Santos, Lda., with registered office at Av. King João I, no 48, 2305-447 Carvalhos de Figueiredo-Take that, under the single registration and identification of the legal entity number 516604325 (hereinafter referred to as “Rosalis Bernardino Santos, Lda.

O Serviço consiste na disponibilização, através do endereço https://remakeupacademy.com de acesso à Loja Online que, além de fornecer informação relativa a um conjunto de produtos e/ou serviços, permite ao Utilizador, por via eletrónica, encomendar os produtos nela divulgados, nos termos e condições aqui descritos.

The order of the goods shall be made by the User, with or above the age of eighteen (18) years of age (individuals younger than the age you will have to have the consent of your representative. All data and information communicated by the User will be given full legal effect, one that recognises the User purchases by other electronic means, and this claim is the lack of a signature for the non-compliance with the obligations.

  1. The information of the Product and the Contents of 

The Rosalis Bernardino Santos, Lda, and will do everything possible to ensure that the information submitted does not contain errors or misprints, and shall be corrected quickly when they occur. If you buy a product that has characteristics different from those shown in online, you have the right to rescind the contract for the purchase under the terms of the law (the right of free resolution, see paragraph 9 above).

The Rosalis Bernardino Santos, Lda. will do our best to send all of the products that you have ordered, but it is possible that, in some cases, due to causes that can hardly be controlled by the Rosalis Bernardino Santos, Lda, such as human errors, or issues in information systems, it is not possible to provide any of the requested items for You. If any item is not available after order has been placed, you will be notified via e-mail, or by telephone. At this time, you will be given the opportunity to cancel the order for your refund, if you have already paid their fee.

All the information on prices, products, specifications, promotions and services and may be modified at any time by Rosalis Bernardino Santos, Lda.

  1. Responsibilities

3.1 All goods and services are sold at the Online Store, Rosalis Bernardino Santos, Lda is in accordance with the laws of massachusetts.

3.2. The Store has the appropriate levels of security, however, the Rosalis Bernardino Santos Ltd shall not be responsible or liable for any loss suffered by the User and/or by any third party due to delays, interruptions, errors, and the suspension of the communications that are based on factors outside of its control, including any deficiencies or failures that are caused by the network or the communication services provided by a third party, by the computer system, the modem the connection software or any computer virus or arising out of the download (“download”) on or through the service, infected files or it contains any viruses or other properties that may affect the User's equipment. If, for any reason, the error is access to the internet site of the Online Store, Rosalis Bernardino Santos, Lda, and there is the impossibility of providing the service, the Rosalis Bernardino Santos, Lda. will not be held responsible for any possible losses.

3.3 The consultation of the data and the information is carried out within the framework of this Service, it shall be presumed to be carried out by the User, it failed to Rosalis Bernardino Santos, Lda any liability arising out of the misuse or fraudulent use of the information we collect.

3.4 Rosalis Bernardino Santos Ltd shall not be responsible or liable for any loss or damage caused by misuse of the Service which are not directly attributable to the information from the willful misconduct or gross negligence.

3.5 Rosalis Bernardino Santos, Lda. is not responsible for any loss or damage arising from your failure to perform or improper performance of the Service when it will not be directly or indirectly due to the information from the willful misconduct or gross negligence, and will not be responsible in particular for: (i) any errors, omissions, or other inaccuracies relating to the information is made available to you through the Service; (ii) any damage caused by the fault of the User, or any third party, including any violations of intellectual property rights, (iii) the failure to perform or improper performance, that is as a result of compliance with the court orders, or administrative rules, or (iv) the failure to perform or improper performance, that is the result of the occurrence of force majeure situations, or in situations of extraordinary or unforeseeable, external Rosalis Bernardino Santos, Lda. and is that the same can't be controlled, such as fires, power outages, explosions, wars, riots, riot civil the decisions of government, strikes, lockouts, earthquakes, floods, or other natural disasters, or other situations beyond the reasonable control of Rosalis Bernardino Santos, Lda., which would prevent or hinder the enforcement of the obligations.

3.6. The Rosalis Bernardino Santos, Lda. does not warrant that:

  1. (i) the Service will be provided on an uninterrupted, secure, or error-free or will operate and infinite;
  2. (ii) the quality of any products, services, information, or other material purchased or obtained by you through the Service will fill in for any reliance placed by you in respect of the same;
  • (iii) any content obtained in any way to your use of the Service is in use at your own risk and that you will be solely responsible for any damage caused to your system and the equipment, or loss of data that results from the operation.
  1. (iv) no advice or information, whether oral or written, obtained by you from or through or from the Service shall create any warranty not expressly in these General terms and Conditions.

3.7. The User acknowledges that, in the Rosalis Bernardino Santos, Lda is not in any way be held liable for any damages whatsoever, including, but not limited to, damages for loss of profits, goodwill, data or content, or for any other losses (even if we have been advised by User of the possibility of such damages), resulting from:

  1. (i) the use or the inability to use, the Service;
  2. (ii) the difficulty in obtaining any of the replacement of the goods/services;
  • (iii) the access to, modification or non-authorized access to the databases of your personal data.
  1. The obligations of the Consumer 

Section 4.1. The user undertakes to:

  1. (i) to Provide the personal data and the address correct;
  2. (ii) Not to use a false identity;
  • (iii) to Comply with the limits of a parcel tax.

4.2. If any of the information is not correct or is missing, and for this reason there is a delay or failure in processing your order, or for any non-delivery is the responsibility of the User and the Rosalis Bernardino Santos, Lda. does not assume any responsibility. In the case of the consumer in violation of any of these obligations, the Rosalis Bernardino Santos, Lda.) reserves the direct-to eliminate any future purchases, and lock down access to the store to cancel the provision of any other services made available to you at the same time, by Rosalis Bernardino Santos, Lda. on to the same User. and also, does not allow further access of the User to all or any of the services provided by the Rosalis Bernardino Santos, Lda.

4.3. It is strictly forbidden to use the products and services that are acquired for business purposes, including for the purposes of the sale of goods.

  1. The privacy and Protection of Personal Data 

5.1. The Rosalis Bernardino Santos, Lda, and ensures the confidentiality of all personal data supplied by Users.

5.2. All personal data identified on the form as mandatory are indispensable to the provision of a Service, through the Rosalis Bernardino Santos, Lda. omission or inaccuracy in the data supplied by the User is of its sole and entire responsibility and may result in the refusal of the provision of the Service by the Rosalis Bernardino Santos, Lda.

5.3. Your personal data will be stored and processed by computer, and are intended to be used by the Rosalis Bernardino Santos, Lda in the context of the contractual relationship and/or business with the User and, in the case of the authorization for the User, for the sale of INDICATING in each CASE IN ACCORDANCE WITH THE COMPANY'S GOAL IN particular

5.4. Under the terms of the legislation applicable to it, it is guaranteed free of charge for the right to access, correct and update personal data about you, either directly or by means of a written request, as well as the right to object to the use of the data for the purposes referred to in the preceding paragraph, which is for the purpose of contacting the person responsible for the processing of your personal data: the NAME OF the COMPANY].

5.5 in. The Internet is an open network for which the personal data of the User, other personal information and all content hosted on the Service may circulate in the network without security conditions, and running, even with the risk of being accessible and used by unauthorized third parties for the purpose of, and the Rosalis Bernardino Santos Ltd be held responsible or liable for such access and/or use.

  1. Cancellation of orders 

6.1 at The request of the User,

The User is able to offer the cancellation of your order must be requested at the Rosalis Bernardino Santos, Lda. using the telephone number and / or e-mail quoting the order number, which you will pass as long as it has not been processed yet. After processing, the Rosalis Bernardino Santos Ltd attempts to make a delivery, but you have the option not to accept them.

For the purpose of cancellation, the User must specify the following information in the Rosalis Bernardino Santos, Lda.:

  1. (a) the Number of the order
  2. (b) the federal TAX id, with which you made the order and the delivery address

6.2 the decision of the Rosalis Bernardino Santos, Lda.

The Rosalis Bernardino Santos, Lda.) reserves the right not to process orders, if you see any inconsistencies in the personal data submitted to or observed misconduct on the part of the buyer. The Rosalis Bernardino Santos, Lda.) reserves the right not to apply to the handling of an order or a refund in the case that if you are the errors in the values of, and/or characteristics of the products when these are taken account of technical problems, errors, or other Rosalis Bernardino Santos, Lda.

  1. Returns (Right of withdrawal) 

7.1. The User, in the case of a consumer may exercise the right of withdrawal, without which you will be required to pay any damages to us within 14 (fourteen) days from the day on which the consumer acquires the physical possession of the goods.

In order to exercise this right, the User will be able to use the template provided below, and enter your identification information, the service is subscribed to, which was intended to resolve, and the date of sign-up. The notice shall be given by letter over the return of the object of purchase, or by other suitable means, and is capable of proof within the time period specified above.

The consumer must, within a period of 14 (fourteen) days from the date of the communication by the resolution of the return of the goods to the Rosalis Bernardino Santos, Lda, according to the terms of use.

Template for application form-free resolution (which should only be completed and returned this form if you wish to cancel the contract)

– So [insert the name, geographical address and, where appropriate, the number of the fax and your e-mail address of the trader]: 

By this I am/we communicate (what do I/we solve (*) from my/our (*) contract of purchase and sale on the following goods/for the provision of the following service (*) — ordered on (*)/received on (*) — 

Name(s) of consumer(s) — Address of the consumer(s) — Signature of the consumer(s) (only if this form is notified on paper). (*) Delete as appropriate. 

The packaging must be returned, in full, just as it was delivered to you, and is accompanied by all of the information received, in particular, to the following documents: bill of sale is the document that confirms the receipt of the product. Packaging of the documents listed will be submitted free of charge at the following address:

Rosalis Bernardino Santos, Lda.

Av. King João I, no 48, 2305-447 Carvalhos de Figueiredo-Making

If you choose by means of a return, the costs associated with the shipping cost will be your responsibility.

Section 7.2. Upon receipt of your return in the Rosalis Bernardino Santos, Lda, and you will be returned to the User, the value is equal to the amount you paid for the order amount to the bill of sale. If you have used a discount code coupon, this amount will not be returned to you, or your refund will be only for the amount actually paid for.

7.3. The method of repayment of the value of the return is dependent on the method of payment used for the corresponding order. In the case of payment by credit card or PayPal will be credited to the respective accounts. In other cases, such as when information is provided for the costs incurred, the reimbursement is made to the bank account indicated. Otherwise, a refund is paid by check to the billing address. Your refund is performed within 14 days after the day of receipt of the ease of the free resolution of the receipt of the return of the goods.

7.4. In the absence of any one of the components of the article sold, or in the event that any of them should not be in an excellent state of preservation, there will not be any refund of the price or the shipping, the product will then returned again to the home of the expedition to start.

  1. Manufacturing defect. 

8.1. In the case of a “damaged”, that is, when it detects malfunctions in the equipment that it is, in principle, does not fall within the scope of its warranty, you must return the equipment along with a copy of the invoice and the form to Request an Exchange /Return the Equipment to” completed in a maximum period of 30 calendar days from the date of the invoice, to the following address:

Rosalis Bernardino Santos, Lda.

Av. King João I, no 48, 2305-447 Carvalhos de Figueiredo-Making

If you choose by means of a return, the costs associated with the shipping cost will be your responsibility.

8.2. For the replacement of the product, it can be done, is to ensure that the package is complete (box, user manual, warranty card and the terminal, and accessories-with all of the components of which it is composed, is in an excellent state of preservation.

8.3. In the absence of any one of the above mentioned components, or if any of the components are not in an excellent state of preservation will not be able to exchange the product returned back to the User.

9.Warranty 

9.1. in All of the equipment that is available in the Shop are certified by the international bodies.

9.2 to be performed. The hardware and accessories have a warranty period, set by a manufacturer, which is in accordance with the law, is, at a minimum, two (2) years. In this period of time is considered to be the date of the invoice of the equipment, and it can only be exercised subject to the presentation of the warranty certificate and/or proof-of-purchase (bill) of the duly filled in.

9.3. They are considered to be outside of the warranty terms of the equipment that you have exceeded the time period set by the manufacturer or have the defects caused by wear and tear, abnormal, improper installation, storm, lightning, negligence, accident, improper handling, moisture/liquids, the use of non-original accessories and interventions, the technical staff is not permitted.

9.4. If the equipment is damaged and if you are covered by the warranty, the User will be able to drive at the same time and in its proof-of-purchase and/or to the warranty, the service center of the brand.

9.5. The fittings covered by this warranty, and that if they fail, they must be submitted, with appropriate proof of purchase and/or guarantee, to the following address:

Rosalis Bernardino Santos, Lda.

Av. King João I, no 48, 2305-447 Carvalhos de Figueiredo-Making

If you choose by means of a return, the costs associated with the shipping cost will be your responsibility. The User should prompt the Receipt of the INN, which is evidence of the shipment of your order.

9.6. If the equipment is damaged, and this damage is not covered by the warranty, the User will be able to drive at the same time and in its proof-of-purchase, to an authorized service center of the brand.

  1. Intellectual Property 

10.1. The Shop is a web site registered to the Service provided by the site itself, is the responsibility of the Rosalis Bernardino Santos, Lda.

Section 10.2. You acknowledge that the Service contains information which is confidential and is protected by the rights of the copyright and associated intellectual property and other laws applicable to them.

10.3. You acknowledge that any user content that you see on the advertisement, highlighting, promotion or mention of any sponsor or advertiser, you are protected by the laws on copyright and related rights by applicable laws governing intellectual property and other laws for the protection of property and any use of such content may only take place under the express permission of the respective owners.

10.4. You agree to comply fully with the rights referred to in the previous paragraph, namely to refrain from engaging in any acts that may violate the law or of the rights, such as reproduction, marketing, broadcasting, or making available to the public on any such content, or for any other unauthorized acts which have as their object with the same content.

11.The conditions for the Security of the Service 

11.1. The User agrees to comply with all applicable legal provisions, in particular, do not perform or promote the practice of illegal acts or that are offensive to good manners, such as the indiscriminate sending of unsolicited communications (any), in violation of the provisions of the law applicable to the processing of personal data and the communications you advertising, through the equipment of the automated calling system, as well as to comply with the rules of use of the Service, under the penalty of Rosalis Bernardino Santos, Lda, suspend, or terminate the Service on the terms set out in section 14.

11.2. The User expressly recognizes and accepts that the IP Network is a network of electronic communications for use by multiple users, and as such, is subject to the computer overloads, and the Rosalis Bernardino Santos, Lda. does not guarantee the performance of the Service without interruption, loss of use, data, or a delay.

11.3. The Rosalis Bernardino Santos, Lda. does not warrant the performance of the Service is in overload situations and unpredictable systems that it supports, or to force majeure (in situations of extraordinary or unforeseeable, external Rosalis Bernardino Santos, Lda. and is that the same can't be controlled).

11.4. In the event of an interruption of the provision of the services by reason of the overflow is unpredictable systems that it supports, in the Rosalis Bernardino Santos, Lda is committed to regulate the operation as soon as possible.

  1. Suspension and termination of the Service, Shop, 

12.1. Regardless of any notice prior or subsequent to Rosalis Bernardino Santos, Lda may, at any time and according to its sole discretion, discontinue the provision of the Service and / or Service to any or all of the Users.

12.2. The Rosalis Bernardino Santos, Lda.) reserves the right to suspend or terminate immediately your access to the Service, in the following cases:

  1. (a), When the User fails to comply with the conditions of use referred to in paragraph (4) and other obligations referred to in the General terms and Conditions;
  2. (b) if the Rosalis Bernardino Santos, Lda is to cease access to the Store, upon notice at least 15 calendar days of the date of such termination.

12.3. In the suspension or termination of Service by the Rosalis Bernardino Santos, Lda., under the terms of the previous paragraph, it does not matter to the right of the User, or any third party for any indemnification or other compensation for not being able to Rosalis Bernardino Santos Ltd be held responsible or liable in any way onerada for any consequences arising out of the suspension, revocation, and cancellation of the Service.

12.4. In the situations described above, the Rosalis Bernardino Santos Ltd will notify the User in advance in such a way that it could, wanting to protect the content from your area, view your orders within a period of three (3) business days prior to the date of the submission of the e-mail address or otherwise make available, information on the main page of the Service.

13.Communications 

13.1. Without prejudice to the other means of communication provided for in these General terms and Conditions, and the notifications made to the User relating to the services, including any amendments to these General terms and Conditions will be applied to the e-mail address of the User, via SMS or a phone call.

13.2. The User agrees to receive any and all communications and/or a notice related to the on-line Store, to the following address, contact telephone number and / or e-mail address (e-mail) that are listed in the order process.

At any time you can request not to receive such information and/or notices through our Contact Form or via the menu option Not to receive the Newsletter, as entered in each Newsletter.

  1. Technical Features 

14.1. Without prejudice to the provisions of the following paragraph, the Rosalis Bernardino Santos, Lda. may make changes to the Service and/or the technical conditions under which the performance of the same, as well as all the rules of use, and to disclose to the User of these changes in advance, a minimum of fifteen (15) calendar days.

14.2. A versão em cada momento em vigor das presentes Condições Gerais e dos seus anexos encontra-se disponível no sítio eletrónico https://remakeupacademy.com

15.Communications 

15.1. Where to Rosalis Bernardino Santos Ltd deems necessary or convenient to optimize your browsing experience, and/or improve conditions for the connectivity, it can be recast in remotely to the network settings.

15.2. Without prejudice to the provisions laid down in the following paragraphs, and, given the innovative nature of the Service, and the technological developments that can be the subject of the Rosalis Bernardino Santos, Lda is able to change the technical features of the same, whenever it is deemed expedient in order to adapt to the potential of technological developments.

15.3. The Rosalis Bernardino Santos, Lda. does not guarantee to the User to make any upgrades or improvements to the Service.

15.4. Some of the upgrades or new functionality of the Service may only be available in return for a payment from the User, and/or the subscription for the Specific Conditions of use.

  1. Complaint 

16.1. A User can submit to any and all disputes under the contract, the mechanisms of mediation and arbitration, which are, or may be, legally formed, as well as to lodge a complaint with Rosalis, Bernardino Santos, Lda, and acts or omissions that violate any applicable law for the purchase of the goods.

16.2. The complaint must be made within a maximum period of thirty (30) days from the date of discovery of the facts by the User and recorded in the information system of the Rosalis Bernardino Santos, Lda is that you will have to decide on the complaint, and shall notify the applicant within a period of 30 (thirty) days from the date of its receipt.

  1. Applicable Law 

The Contract shall be governed by the laws of portugal.